Year-round

SANSUI NISEKO is a prestigious hotel located in the beautiful ski resort of Niseko, Hokkaido, Japan.

We are looking for an experienced Housekeeping Supervisor, who will be assisting the planning, organizing, and developing of the overall operation of the housekeeping department to a high standard of cleanliness, observing all guidelines regarding to the standard of cleanliness of the hospitality.

Direct reports to Front Office Manager.

Responsibilities and Duties

  • Assisting with planning, organizing, and communicating with service providers and team members to ensure the highest degree of guest satisfaction and high standards of cleanliness across the hotel.
  • Supervise the daily activities of the Housekeeping department to include appropriate cleaning of all rooms, public areas, and facilities.
  • Assisting with purchase/ordering and maintain housekeeping supplies and inventory. Monitor cost control for supplies, linen, and cleaning supplies for efficient operation of the hotel.
  • Conduct yourself confidently and courteously.
  • Developing the best practice of customer satisfaction as a team.
  • Other duties as requested by management.

Requirements

  • Native level Japanese. Conversational English preferred. Additional fluency in other languages is an advantage.
  • 1 or more years housekeeper experience.
  • Be sincere and physically fit to lift, pull, and push moderate weight.
  • Have a passion for hospitality service, high levels of attention to detail and integrity. 
  • A good team player who is able to work a flexible schedule in a dynamic environment.
  • Diver License preferred.

Employment Status

  • Year-round contract employment
  • Start date is negotiable.
  • Salary is based on experience. 
  • Annual discretionary bonus
  • Shift work (40 hours per week)
  • 110 days off a year
  • Annual paid leave days according to Japanese Labor Standard Law
  • Social insurance (Medical, Pension, Employment Insurance)

Employment Benefits

  • Commuting allowance provided
  • Staff accommodation with subsidized rent available or Housing allowance
  • Meal allowance
  • Individual all mountain lift pass or allowance
  • Birthday Leave
  • Commendation of continuous service

If you are interested, please send us your resume and CV to hr@sansuiniseko.com.